I have spoke directly with AGD; very helpful and they have confirmed that leaving them open is the only option currently. If they are left to continually open/close then the motors will burn out.
They have checked the paper work and the original 1 year maintenance contract ran from Sept 2008 - Sept 2009 which covered any work to the gates. The gates also have a 3 year parts warranty though.
So although the original contract seems to be ended i.e. not revewed the gates are still covered by parts. This means that there would be a labour charge for them to be rectified.
AGD have acknowledged the issue and asked me to get Lodge Park to approve the call out.
I have duly passed this message on to Tracey and we are waiting for her to process this and respond to AGD directly. Tracey is also aware of the keypad issue and will include this in the list of rectification actions.
AGD have indicated that there are potential slots available this week.
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