The Gates are Fixed

Well what a quick turn around.

At around 3:00pm today a van pulled in to the courtyard and a man proceeded to be busy doing something. I found him working on the gates and had a quick chat with him.

The problem that prevented the gates from closing correctly was a sheared gate stop (large bolt). Very unusual for it to be broken and the engineer asked if anyone had tried to force the gates open (the wrong way).

None the less, he fixed them and then set to work on the keypad.

Both, I am glad to say are now fixed and working correctly.

He also showed me where the little key fits, that Tracey gave all of us. I'll take a couple of photos as soon as I can and post them here for future reference.

First Results

I have spoke directly with AGD; very helpful and they have confirmed that leaving them open is the only option currently. If they are left to continually open/close then the motors will burn out.

They have checked the paper work and the original 1 year maintenance contract ran from Sept 2008 - Sept 2009 which covered any work to the gates. The gates also have a 3 year parts warranty though.

So although the original contract seems to be ended i.e. not revewed the gates are still covered by parts. This means that there would be a labour charge for them to be rectified.

AGD have acknowledged the issue and asked me to get Lodge Park to approve the call out.

I have duly passed this message on to Tracey and we are waiting for her to process this and respond to AGD directly. Tracey is also aware of the keypad issue and will include this in the list of rectification actions.

AGD have indicated that there are potential slots available this week.

The Gates are on the 'Fritz'

You've probably noticed and well we've had enough of the gates continual opening and closing. Thursday evening I went out and tried numerous times to get them to close and stop but to no avail.

So on Good Friday I managed to get in touch with Tracey; who incidentally was not at work but extremely helpful.

She was happy to follow up the issue with the company who service the gates on Tuesday 6th when she is back at work but could do nothing until then. She was happy to give me the details of the company too and I have tried to contact them as well - they were, as you can imagine closed on Good Friday (I checked).

Anyway, when Tracey is able to speak to them she will be reporting the failure of the gates along with the keypad issue.

I know it's a risk to children and animals ( I have both) and also a potential security risk to leave the gates open but as they will not stay shut on their own I see no option but to leave them open - as we can hear them open and close every time, especially in the dark hours.

I will update with news as soon as I have some - hopefully good!